取消政策

撤军权

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us (, , Deutschland, telephone: , email: ) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory.

You can also exercise your right of withdrawal online at densory.com/withdrawal (“Withdraw from contract” function). If you use this online function, we will send you an acknowledgement of receipt on a durable medium (e.g. by email) without undue delay, containing information on the content of the withdrawal statement and the date and time of its receipt.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

撤销后果

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.

数字内容撤销权提前到期

For a contract for the supply of digital content which is not supplied on a tangible medium, the right of withdrawal expires early once we have begun performance, provided that you have previously given your express consent to our beginning performance before the end of the withdrawal period, you have acknowledged that your consent means that you lose your right of withdrawal once performance begins, and we have provided you with confirmation of the contract on a durable medium (section 356(6) no. 2 in conjunction with section 312f of the German Civil Code (BGB)).

You give your consent and your acknowledgement during the ordering process; we record both in the confirmation of the contract that we send to you by email.

Notes on licences, hosting and credit

Licences for Discord bots and FiveM scripts, including their renewals, are contracts for the supply of digital content not supplied on a tangible medium. For them, the right of withdrawal expires under the conditions set out above once provision of the licence begins.

Hosting is a service for the booked term (section 356(5) BGB). The right of withdrawal does not expire when hosting begins. If you requested that we begin hosting before the end of the withdrawal period, you owe compensation under section 357a(2) BGB for each period of 24 hours begun since the start of the booked period until you declare the withdrawal; we refund the remainder of the price. After the withdrawal period has ended, the booked term applies.

Credit you top up is prepaid credit, not digital content. You may withdraw from a top-up within fourteen days to the extent that the credit has not yet been used. Credit counts as used to the extent that it has been applied to licences or hosting.

You pay no price for free trial and development licences; any right of withdrawal expires as soon as we begin providing them (section 356(6) no. 1 BGB).

取款表示例

The model withdrawal form corresponds to the statutory template. You may use it for a withdrawal by letter or email; its use is not obligatory.

The quickest way to withdraw from contracts in your customer account is the “Withdraw from contract” function at the top of this page.

(Complete and return this form only if you wish to withdraw from the contract.)

收件人：
Deutschland
电子邮件：

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*):

Ordered on (*)/received on (*):

Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
日期： 2026年11月7日

(*) Delete as appropriate.