FAQ - Frequently Asked Questions

Densory is a professional platform for premium Discord bots and FiveM scripts that equips Discord server owners, community operators, and FiveM server operators with powerful tools. The special feature: Each product is fully configured via a central web dashboard — no bot commands, no config files, no technical knowledge required. After purchase, you will immediately receive a license key and can set up and control your product directly in the dashboard. The entire platform — dashboard, shop, and FAQ — is available in 29 languages to help communities get started smoothly worldwide.

Densory currently offers four fully operational products that are specifically tailored to the most common requirements of Discord communities and FiveM server operators. Densory Security protects your Discord server from nukes, raids, and phishing attacks in real-time. Densory Verify enables professional OAuth verification with its own branding, captcha and multi-layered anti-abuse protection. Densory Backups automatically backs up your channels and enables pinpoint recovery with a click. Densory Logger is a specialized FiveM script that cleanly logs server events as Discord embeds and natively supports the ESX and QBCore frameworks. In addition, Densory Teams is in development and will bring role-based team and member management to Discord.

Choosing the right product depends on the problem you're trying to solve. If your Discord server is compromised by raids, compromised admins, or phishing links, Densory Security is the right choice. If you want to make sure that only real members join — with their own branding, captcha, and VPN protection — then Densory Verify is ideal for your onboarding. If you want to automatically back up important channel histories, messages, and attachments and restore them with a click if necessary, Densory Backups covers exactly this need. If you run a FiveM server and want to log events such as battles, economy and admin actions cleanly to Discord, Densory Logger is the right script. All products can be easily combined and can be tested free of charge for 30 days — without any payment data.

Densory is aimed at anyone who wants to run their Discord server or FiveM server professionally — from small gaming communities to large server communities of thousands. Discord server owners benefit from powerful protection (Anti-Nuke, Anti-Raid, phishing filters), professional verification with their own branding and automatic channel backup and recovery. FiveM server operators receive a specialized script with the Densory Logger that clearly transmits server events to Discord and natively supports frameworks such as ESX and QBCore. The central dashboard makes it easy to manage all your products — whether you're running a small Discord server or a large, active community.

No, you don't need any coding skills to use Densory. All configuration of all Discord bots — protection modules, thresholds, log channels, verification settings, and more — is done exclusively through the intuitive web dashboard with one click, no bot commands and no need to touch config files. The Verify Studio for customizing the branding of your verification page also works fully visually with live preview. The only exception: With the FiveM logger, you have to place the resource once in your FiveM server folder and start it in the server.cfg — this is a simple one-time setup that does not require any programming experience. All other settings of the logger can then also be conveniently made in the dashboard.

Densory is fully available in 29 languages — including German, English, French, Spanish, and many more languages from around the world. Multilingualism applies not only to the shop and dashboard, but also to the FAQ and product content: For example, the branded verification page of Densory Verify can appear directly in the language of your members. You can change the language at any time using the language switcher in the dashboard or shop — without reloading or logging in. This makes Densory ideal for international communities that want to offer their members a native-speaking experience.

Densory Teams is currently still in development and is not yet purchasable — so you won't find it in the shop at this time. The product will bring role-based team and member management directly to Discord : with overviews by role, activity checks, and an integrated warning and commendation system that makes it easier for server teams to do their daily work. As soon as Densory Teams goes live, it will automatically appear in the shop and will be available to order there. If you want to stay up to date, it's worth joining the official Densory-Discord, where new products and updates are announced first.

You can create a Densory account via the Discord login: Click on "Sign in with Discord " and authorize the OAuth connection — the very first time you log in, your account will be automatically created and immediately linked to your Discord account. There is no separate registration with e-mail and password, as Densory relies entirely on Discord-OAuth. After logging in, you have immediate access to the dashboard, can manage licenses and configure products. Since your account is tied directly to your Discord account, there is no need to remember another password — the login works on any device simply by Discord.

Densory is all about Discord, so logging in by Discord-OAuth is the most consistent and secure way: you don't need to create or remember an additional password, and we don't store your own password for you. The connection runs through the official Discord OAuth protocol, which has established itself as the recognized standard for secure third-party logins. Since your licenses and servers are directly linked to your Discord account, the context is always consistent and access is clearly regulated. This way, your account is as secure as your Discord account — be sure to use two-factor authentication (2FA) directly with Discord.

When you log in, you have the option to automatically join the official Densory Discord server — so you'll be part of the community right from the start. In addition, you will receive a welcome email with useful information to get started. Via the Densory-Discord server, you can get platform updates, ask questions and exchange ideas with other users. Joining is voluntary — you can of course use the dashboard in its entirety without a community membership.

Immediately after your purchase, the license key is generated and is immediately visible in your Dashboard under your products — no waiting, no manual activation. In addition, you will receive an order email with the key as a backup copy. From the product card in the dashboard, you start the setup: you link your Discord server (or FiveM server), configure all the settings, and activate the desired modules — completely without bot commands or configuration files.

You can change the language via the language switcher, which you can reach at any time in the dashboard, shop and FAQ — select one of the 29 supported languages, the change applies immediately. The language setting affects the entire experience: the dashboard interface, shop, and this FAQ page are presented in the chosen language. This allows you to use Densory entirely in your preferred language, no matter what language your Discord account is set in. Of course, settings and licenses remain unaffected when changing languages.

You can log out at any time via the profile or account menu in the dashboard — clicking "log out" securely ends your active session. The next time you visit, you simply log in again via Discord login without having to enter a password. Your licenses, settings, and products will be fully retained — unsubscribing won't affect any running bots or active licenses. Logging out is recommended, especially on shared devices, to prevent unauthorized access to your account.

Densory Security is a powerful Discord security bot that protects your server around the clock in real-time. It detects dangerous mass actions (nukes) and stops them in seconds before irreversible damage occurs. The built-in Anti-Raid automatically blocks suspicious join waves, while the phishing filter filters out fraudulent links and scam URLs from messages. Add to that a fully customizable AutoMod with custom words and regex patterns, a sophisticated warning and escalation system, and detailed security logs — all conveniently configured from the dashboard without having to enter a single bot command.

Densory Security's Anti-Nuke protection continuously monitors all security-related actions on your server and triggers when a conspicuous number of channels or roles are deleted, mass bans or kicks are performed, or other dangerous mass actions are performed within a short time window. As soon as a configurable threshold is crossed, the bot automatically intervenes: it can deprive the perpetrator of the roles, kick him or even ban him — and this even before the attack escalates further. This protection is particularly valuable if an admin account has been compromised, because even a high-privilege account is stopped as soon as it acts unusually. Trusted roles or people can be specifically excluded from the checks so that legitimate admins do not trigger false alarms.

Densory Security's Anti-Raid protection detects coordinated attacks where an unusually large number of accounts join the server in a short period of time and automatically interrupts the raid before it escalates. Suspicious new members — especially very newly created accounts — are immediately placed in a quarantine role, preventing them from gaining access to channels. You can configure a minimum account age below which joins will be automatically blocked or quarantined. The quarantine period can be limited in time, after which a defined completion action (e.g. kick) is executed. This will stop raids before they cause spam, damage, or chaos in your channels.

Densory Security's phishing protection works on two levels: it checks every URL sent against an actively maintained blocklist of known phishing and scam domains, and it analyzes suspicious patterns via regex to detect newly registered or still unknown fraudster URLs. Messages containing a detected scam link are automatically removed before members can click on them. Custom domains or patterns can be added at any time via the dashboard, so you can tailor the protection list to your community-specific risks. This protects you not only against known waves of attacks, but also against tailored scams that specifically target your community.

Yes, the custom AutoMod of Densory Security allows you to create your own filter rules from any words, phrases or regular expressions (regex). Each rule can be limited to certain channels or roles, or specifically excluded from certain areas — for example, to exclude staff chats from the filter. Violations are recorded as strikes in the warning system and automatically trigger corresponding actions depending on the configured escalation level. In addition, you can also manage the native Discord AutoMod via the dashboard, so you can control both systems centrally from one interface.

Densory Security's warning system collects all of a member's rule violations as strikes and links them to a configurable escalation ladder. You determine for yourself from which number of strikes which action is automatically triggered: for example, timeout at 3 strikes, kick at 5 strikes and ban at 10 strikes. Every step is logged in the security logs, so you can always understand why a member has received which consequence. The system ensures that rule violations are handled consistently and consistently, without the need for moderator manual intervention — while protecting your server from repeat offenders.

Densory Security's Privilege Escalation Protection continuously monitors all role and privilege changes on your server and kicks in when suspicious elevations of privileges occur. Attackers often try to gain more and more rights through small, barely noticeable steps — for example, by a compromised moderator account gradually giving itself admin permissions. In the event of inadmissible elevation of privileges, the bot can automatically intervene and undo the change or sanction the perpetrator. All detected incidents are logged seamlessly in the security logs, so that you can trace the chain of events at any time.

Densory Security includes built-in basic verification as part of its protection package — it serves to set a simple protection mechanism when joining the server. Densory Verify, on the other hand, is the specialized, standalone verification product with a significantly expanded range of functions: It offers a fully branded verify page with its own slug and colors, Discord OAuth verification via your own Discord application, captcha, VPN and Tor detection, alt account filter, account age check, automatic language roles, and mass pull for already verified members. If you need a professional onboarding experience with branding and multi-layered anti-abuse, Densory Verify is the right choice — basic verification in Security is just a complementary protection component.

No, you don't need bot commands for Densory Security. You can set up all protection modules, thresholds, exceptions, escalation levels and log channels conveniently via the Densory dashboard with one click — without having to enter a single line of text in Discord. This makes the configuration clear, comprehensible and customizable at any time, even if you want to change settings later. The only thing you should pay attention to when setting up the bot is the correct placement of the bot role in your role hierarchy — it needs to be above the roles you want the bot to manage and protect.

Densory Security is available from €1.49 and offers six flexible terms from one week to the lifetime license. The lifetime option is a one-time payment with no expiration date and includes all future updates. Our best-seller is the 6 Monate runtime — it offers the best value for money for most server operators. Before you buy, you can try Densory Security completely and free of charge for 30 days — without any payment data or payment obligation. Optionally, you can book managed hosting from €3.99/month if you don't want to run your own server. All current prices and transit times can be found in the Shop.

Densory Verify is a specialized verification bot for Discord servers that authenticates members via Discord OAuth2 and then automatically assigns them the configured verification role — no manual verification required. New members simply open your individual Verify page, click on 'Connect to Discord ' and immediately gain access to your server after OAuth approval. Optionally, you can activate captcha, VPN and Tor protection, an alt account filter, and an account age check to rule out bots and fake accounts from the outset. All setup is done in the Densory dashboard — you'll typically have Densory Verify up and running in under 5 minutes. To get started, you have a free 30-day trial so you can try out all the features without risk.

Densory Verify relies on a multi-layered anti-abuse approach that reliably defends against bots, disposable accounts and multiple registrations. VPN and Tor detection blocks connections via anonymizing services, which are often used for abusive mass logins. The Alt Account and Blocklist filter detects known problem accounts and prevents them from joining, while a configurable account age check ensures that only Discord accounts above a certain minimum age are granted access. In addition, you can activate a captcha that excludes fully automated bot logins in no time at all. All protection levels can be individually combined and turned on or off in the dashboard — so you can adjust the level of protection exactly to the needs of your community.

Yes, Densory Verify offers Verify Studio, a complete visual editor that allows you to visually customize your community's verification page. You can set your own slug (e.g. your server name) for the URL, set primary and background colors, upload a banner image and even include your own CSS if necessary to control the design down to the last detail. A built-in live preview shows you all changes in real time before they become visible to members — no guessing, no saving, and no reloading. This way, your verification page is not a generic form, but a seamless part of your community's presence. You manage the entire branding configuration centrally in the Densory dashboard, without any code knowledge.

Densory Verify's Voice Roles feature automatically assigns each member a role that corresponds to their language (locale) set in Discord — without any manual reporting or custom commands. During OAuth verification, Densory Verify reads the member's Discord language and immediately assigns the language role configured in the dashboard. In the dashboard, you determine which Discord language corresponds to which role on your server, and can thus create as many language assignments as you like. As a result, your community is automatically structured by language, making language-specific channels, announcements, and support much easier. Voice roles are a feature of Densory Verify and go far beyond simple basic verification.

Yes, Densory Verify offers a mass pull feature that allows you to invite already verified members who have given you valid OAuth consent to another server. This is especially useful if you're moving your Discord server or building a second server and don't want to completely reinvite your community. The mass pull uses only existing OAuth authorizations — members who have not given their consent or have revoked it will not be pulled. The function is available directly in the Dashboard and can be executed with just a few clicks. This saves you considerable effort on server start-ups or migrations and allows you to seamlessly take your community with you.

Yes, for Densory Verify you need your own Discord application, as the OAuth2 verification should be done under your own bot and branding — so members will see your bot name, icon, and app during the login process, not a generic Densory bot. In the Densory dashboard, you enter your client ID, client secret, and bot token once; all values are stored encrypted and are not visible to anyone in plain text afterwards. An Discord application can be created free of charge under discord.com/developers and can be set up in a few minutes — the exact process is described in the dashboard. Once your app is stored, the entire verification process is completely under your branding and control.

Densory Verify is available from €2.99 for the shortest term — with six term options ranging from one week to a lifetime license for €69.99 (one-time payment, permanent with no expiration). Our bestseller is the 6 Monate runtime, which offers the best value for money. You can test Densory Verify completely free of charge for 30 days without having to provide payment details. Optionally, you can add managed hosting — then your bot runs around the clock on the Densory infrastructure without you needing your own server; this costs additional from €1.99 per month. You can find all current prices and terms at any time in the Shop.

Densory Backups archives your text and forum channels fully automatically in the background — without any manual effort. Not only the messages themselves are secured, but also all attachments, embeds, forum threads and associated metadata, so that nothing is lost. You decide for yourself at what rhythm the backup runs: hourly, daily or weekly — depending on how important it is to you to be up to date. Each backup created appears as a searchable snapshot in the dashboard, so you can access a specific status at any time.

Restoring a backup with Densory Backups is fully integrated into the dashboard — you don't need bot commands or technical knowledge. Simply select the desired snapshot, set the target channel, and start the restore with a click. After each automatically created backup, you'll also receive a compact summary as an embed in your configured log channel, so you're always in the picture of what was last backed up. This way, you can quickly and reliably return your channels in an emergency — whether after an accidental deletion or an attack.

Yes, Densory Backups fully supports cross-server restore. So you can restore a backed-up channel archive not only to the original server, but also to a completely different Discord server — ideal if you're moving your community or building a second server. Particularly valuable: The original author names of the messages are faithfully preserved during the restore, so that the restored channel looks identical to the original in terms of content. This makes Densory Backups a real relocation tool for grown Discord communities.

A backup of Densory Backups is much more than a pure text backup: messages with full content and metadata, all attachments and uploaded files, embeds and complete forum threads are stored. Every saved backup is a searchable snapshot — so you can not only restore, but also search for old channel content without restoring it first. In addition, each snapshot can be exported as a ZIP archive if you need a local copy or an offline archive export. With this, Densory Backups provides complete, multi-level data protection for your Discord channels.

Densory Backups is available from €1.99 and offers six flexible terms — from one week to a lifetime license as a one-time payment. You can try Densory Backups 30 days completely free of charge before committing to a paid term. For those who do not want to operate their own server infrastructure, optional managed hosting can be booked from €2.99 per month — your bot will then run around the clock on the Densory infrastructure. Longer terms are proportionately much cheaper; our most popular term is currently the 6 Monate variant. Current prices and all terms can be found at any time in the Shop.

Densory Logger is a FiveM script — more precisely, a Lua resource that you put on your own FiveM server and start there. In contrast to the Densory Discord bots, the logger does not run on a third-party server, but directly in your FiveM server environment and thus has full access to all server events. However, you can easily control the entire configuration — which events should be logged, which Discord channels, which colors and embed texts — via the Densory dashboard, without having to dig around in Lua files. This gives you the flexibility of a native FiveM resource combined with the convenience of a modern web interface.

The installation of the Densory Logger takes place in three manageable steps and does not require any programming knowledge. You download the resource ZIP from the dashboard, unzip it into your FiveM-resources folder and enter the ensure command and your license key in the server.cfg — the exact convar notation is included in the download ZIP as instructions. Then connect your FiveM server in the Densory dashboard and activate the events you want to log after Discord. From this moment on, the logger is running, and all further adjustments (channels, colors, events) can be made live in the dashboard — without touching the server again.

Densory Logger provides deep, native integration for the two most widely used FiveM frameworks: ESX and QBCore. Framework-specific events such as money transactions, inventory changes, job changes and garage usage are automatically detected and neatly processed in Discord embeds — without manual mapping. The framework is automatically detected (auto-detect) at server startup, so you don't have to manually configure which one you're using. If you run a server without ESX or QBCore, all standard FiveM server events are reliably logged, so that the logger can be used in any server environment.

Densory Logger can send over 60 different FiveM server events to your channels as tidy Discord embeds. The spectrum ranges from player joins and disconnects to chat messages, battles, vehicle actions and resource events to economic transactions, performance metrics and admin actions. Each individual event can be activated or deactivated separately in the dashboard, so you can control exactly how much or how little is logged — a sensible selection of the most important events is already pre-configured so you can get started right away. The embeds are neatly formatted with all relevant contextual information (player name, value, timestamp), which significantly increases the overview in Discord.

When Densory Logger, you don't have to restart your FiveM server when you change settings in the dashboard. All customizations — whether activated events, target Discord webhooks, embed colors or log texts — are transferred directly to the running server via live sync and take effect within seconds. Not only does this save time, but it also means that you don't have to interrupt server operations for your players to optimize your logging configuration. This Live Sync capability applies to all configuration options of the dashboard — only replacing the resource files themselves (e.g. after an update) requires a restart.

When Densory Logger, you always host yourself: the Lua resource runs on your own FiveM server, not on the Densory infrastructure. This is the fundamental difference from Densory's Discord bots (Security, Verify, Backups), for which optional managed hosting is available. There's no managed hosting for the logger — that's the nature of a FiveM script that needs direct access to your server context. However, you can still use the dashboard in its entirety for the entire configuration: select events, store webhooks, design embeds — all via the familiar interface while the resource is running on your server.

Densory Logger provides a custom log API that allows you to send logs to Discord from your own FiveM scripts — with the same clean embed appearance as all built-in events. This is especially useful if you have proprietary scripts or self-developed features that you also want to document seamlessly. You simply call the API from your Lua code, pass in the information you want, and the logger sends it to the configured channel as a formatted Discord embed. This creates a central, uniform logging system for your entire FiveM server — whether standard event, framework event or your own script.

Densory Logger is available from €1.99 and comes in six different terms — from one week to a lifetime license (one-time payment, no expiration). Longer terms are much cheaper in proportion, and our most popular package is the 6 Monate term. Before you buy, you can try Densory Logger 30 days completely free of charge — no payment details, no risk. Since the logger runs on your own FiveM server, there is no hosting surcharge: you only pay for the license itself. All current prices and terms can be found at any time in the Shop.

Once your purchase or free trial is confirmed, your license key is instantly generated and unlocked — there's no waiting time. You can find your key directly in the Dashboard under your products as well as in the order email you receive after purchase. Digital products at Densory are always ready for immediate use, regardless of the time or weekend. If you haven't received the email, please also check your spam folder — the key is stored in the dashboard in any case.

Each Densory license key follows a fixed, readable format that makes it instantly recognizable: it always begins with the prefix DENSORY, followed by a sequential number, a block of eight letters, and the date of issue. This structured format makes it easy to distinguish real keys from fakes. Keep your license key safe — it's tied to your account and required to activate your product. Never share it publicly or with third parties you don't fully trust.

Activating your Densory license is straightforward and only takes a few seconds. For Discord bots (Security, Verify, Backups), select the desired Discord server in the Dashboard and link it to your license — the bot is then immediately ready for use. With the FiveM script (Densory Logger), the license is connected to your FiveM server when the server is started by entering the key in the server.cfg according to the instructions provided. Once enabled, you can make all the settings directly in the dashboard without having to edit bot commands or configuration files.

A Densory license is always intended for exactly one server and is bound to it accordingly. If you want to run your product on multiple Discord servers or FiveM servers at the same time, you'll need a separate license for each server. This ensures that each server receives full performance and that quality does not suffer due to shared resources. If you have any special requirements or are unsure whether your use case is covered by a single license, our support team will be happy to help you.

Yes, you can move your existing license to a new server — the process is called a rebind. For Discord bots, simply change the connected Discord server in the Dashboard. The FiveM logger can also reset the hardware or server binding, so you can reuse the key on another server. Important: The license will always remain in your account and cannot be transferred to another Densory account. If you need support with the move, support will help you.

When your term license expires, the functionality of the respective product is automatically paused — your bot or FiveM script then no longer responds to events and no longer actively protects or logs. Don't worry: all your settings and configurations will be completely preserved. Once you renew your license or purchase a new term, everything picks up right where you left off — you don't have to set anything up again. Lifetime licenses never expire and do not require renewal.

You can easily renew your Densory license in two ways: Either directly in the Dashboard using your existing credit — this can be done with just a few clicks and the product remains active without interruption. Alternatively, simply purchase a new term for the same product in the Shop and it will be credited seamlessly. An early renewal before expiration ensures that your Discord server or FiveM server is continuously protected or actively logged. Credit in the dashboard can be topped up at any time and makes renewals even faster.

No, a lifetime license does not have an expiration date. You pay once and can use the product for an unlimited period of time — without monthly costs, without renewals and without losing your license at some point. All future updates and improvements to the product are automatically included in the Lifetime License, so you'll always stay up to date in the long run. For all those who want to use their product permanently, the lifetime option is the cheapest choice in the long term compared to repeated term purchases.

In the Dashboard, under "My Products," you'll find a complete overview of all your licenses — including their current status (active, trial, expired). You can see at a glance which products are currently running, which are about to expire and which are still in the free trial phase. From this overview, you can switch directly to the configuration, renew licenses or add new terms. This means you always have full control over all your Densory products in one central location.

Yes, you can try any of our live products completely free of charge — no credit card, no payment details, and no automatic subscription. The trial period lasts 30 days and gives you access to the full functionality of each product. This allows you to check at your leisure whether the product fits your community and your requirements before making a purchase decision. Start your free trial right in the Shop — you'll be there in seconds.

The free trial period runs for 30 days and gives you full access to the tested product. You can use the trial once per product — if you've already started it for a product, it won't be available again for that product. However, different products can be tested independently of each other: For example, you can try Densory Security, Densory Verify and Densory Backups separately and one after the other. This gives you the opportunity to get to know all the products and find the best combination for your community.

Densory offers six flexible terms for each product, so you can choose exactly what suits your plans: from 1 week for a quick start to the lifetime option for permanent and cheapest long-term use. The 6-month term is particularly popular and offers very good value for money. You can always find current prices and any discounts for longer terms in the Shop — there you can see at a glance what you save compared to shorter terms.

Yes, longer terms are relatively much cheaper than shorter terms. The Shop shows the respective savings directly, so you can see at a glance how much you save compared to the base price. You will benefit most with the terms of 6 months, 1 year or the lifetime license — if you plan for the long term, you will be the cheapest. The 6-month term is the most popular choice and offers excellent value for money for most communities.

The lifetime option means that you pay once and can use the product for an unlimited period of time — with no expiration date, no renewal effort and no recurring costs. All future updates and new features of the product are automatically included, so you can stay up to date. In direct comparison to multiple extensions of shorter terms, the lifetime option is the cheapest option in the long term. If you know that you want to use a Densory product for the long term, the lifetime option is worthwhile in most cases after just a few renewal cycles.

After the free trial ends, the product is simply paused — there is no automatic payment and no hidden subscription. You are completely free to decide whether and what term you want to buy. All your configuration and settings are preserved, so you can pick up where you left off — without having to set anything up again. If you decide on a term, you can choose it conveniently in the Shop or renew directly in the Dashboard using your credit.

In the Densory shop, you can pay with Densory credit, PayPal or various cryptocurrencies. Supported cryptos are BTC, LTC, SOL, ETH, XRP, and ADA – so you can cover both traditional and decentralized payment methods. Voucher codes can also be redeemed at checkout and deducted directly from the total amount. This gives you maximum flexibility when buying your Densory products.

Densory products are digital goods and are unlocked immediately after payment is received – you don't have to wait for manual checks or shipping. With credit and PayPal, the activation usually happens in seconds. Cryptocurrencies require network confirmation of the transaction, which can take a few minutes depending on the blockchain and network load. Once your purchase is activated, you will find the license and product immediately in the Dashboard.

You can buy multiple Densory products in a single order process – ideal if you want to use Densory Security and Densory Backups at the same time, for example. Voucher codes are simply entered in the checkout field and charged immediately. With pre-loaded Densory credit, the entire process is particularly fast, as no redirect to an external payment provider is necessary. This way, you can secure all the licenses you want in one step – directly in the Shop.

Yes, you will receive an invoice for every purchase – this is available for download as a PDF in the transaction history in the Dashboard. This gives you a complete overview of all your orders and expenses at all times. In the case of hosting debits, the invoice is also sent by e-mail so that you don't miss anything there either. The transaction history is therefore well suited for your own accounting or tax proofs.

Digital products such as Discord bots and FiveM scripts are subject to special legal regulations on the right of withdrawal, which may differ from physical goods. The exact conditions and the cancellation policy can be found in the Terms. If you have any questions about a specific order or need assistance, the support team will help you directly in the dashboard. We recommend reading the terms and conditions before purchasing to be informed about your rights and obligations.

Managed hosting at Densory means that your purchased Discord bot runs around the clock on the Densory infrastructure — without the need for your own server or VPS. You optionally book hosting as an add-on to your product license and then control your bot via a live console directly in the dashboard. This completely eliminates the technical effort for server operation, updates and restart management. You can see if your bot is running at any time by looking at the status indicator in the dashboard console — all in one place, uncomplicated and professional.

Managed hosting is available for the Discord bots Densory Security, Densory Verify, and Densory Backups. The monthly hosting prices are: Densory Verify from €1.99/month, Densory Backups from €2.99/month, and Densory Security from €3.99/month. Hosting is prorated on a daily basis from the Densory balance — so you only pay for the days it's active. There is no managed hosting for the Densory Logger, as it runs as a FiveM script on your own FiveM server.

You can activate managed hosting directly in the dashboard via the settings dialog of the respective product card. As soon as you turn on the hosting, the fee will be deducted from your Densory credit on a pro rata basis. From that moment on, your bot runs on the Densory infrastructure — without you having to run your own server. The bot's configuration remains fully controllable from the dashboard, whether you're using managed hosting or self-hosting.

Yes, you have complete control over your hosted bot at all times. In the dashboard, you have a live console where you can start, stop, or restart the bot — with a simple click. A status indicator shows you directly whether the bot is currently running or not. In addition, the console output of your bot can be viewed live, so you can immediately identify and fix possible problems. This transparency and direct controllability makes managed hosting a full-fledged alternative to Densory's own server operation.

The hosting can be conveniently extended or cancelled at any time in the dashboard — without any deadlines or minimum term. If you cancel the hosting, it will continue to run until the end of the already paid period and then stop automatically. Your product license will remain completely unaffected by the hosting cancellation: settings, configuration, and all license data will be retained, and you can reactivate hosting at any time. Billing on a daily basis ensures that you never pay more than necessary.

Managed hosting is completely optional for Densory — you don't need it to use your bot. If you already have your own server or VPS, you can easily self-host the bot and still use the Densory dashboard to its full extent. Managed hosting is merely a convenience add-on that saves you from having to run your own server. Your license, your settings and all dashboard functions are available to you without restriction in both cases.

Yes, self-hosting and using the Densory dashboard are not mutually exclusive at all. Whether you're running your bot on your own server or using Densory's managed hosting, the entire configuration is always done via the dashboard. In both cases, you have full access to all settings, logs and features. Self-hosting gives you maximum control over your infrastructure, while the dashboard does the simple, centralized management — a sensible combination for tech-savvy server operators.

You can easily create a support ticket directly in the dashboard in the support area – no email client, no Discord DM required. Describe your request as precisely as possible so that the support team can help you quickly and specifically. Once submitted, your ticket will be created and the Densory team will contact you directly. You can view the entire history of all replies and messages at any time in the ticket, so you always have a full overview. This way, your support case is securely documented and never lost.

You can enter answers to an open support ticket directly in the ticket history – just type a message and send. You can also attach files such as screenshots or log exports, which makes it much easier for the support team to solve problems. If you want to correct a message afterwards, you can edit or delete replies. The entire course of the conversation is kept chronologically clear, so that you and the team can refer back to previous information at any time.

As soon as the support team responds to your ticket, you'll receive a notification – so you won't miss any feedback and can respond quickly. So you don't have to manually check the dashboard for new answers all the time. The notification informs you directly about the new activity in your ticket, so that you receive the solution as quickly as possible and your request can be processed efficiently.

Yes – support messages can be translated directly into your preferred language if needed. This is especially handy if you have an answer in another language and want to understand the content in your native language. Densory supports 29 languages, so you can use the translation feature for a smooth support exchange, no matter what country you're from.

Densory has embedded contextual help hints and tutorial videos directly in many places in the dashboard that appear exactly at the settings you are currently editing. So you don't have to search through external documentation, but get the right explanation exactly when you need it. The tutorials will guide you step by step through setting up and configuring the products so that you can get started quickly and confidently. If there's a tutorial video for a setting, you'll find it right next to the corresponding option in the dashboard.

You can share your product settings with other people as a snapshot or as a copyable code. The recipient can apply this code to their own license and thus get the same configuration without having to manually set everything up again. This saves time and ensures that configurations are applied consistently. Important: The shared code contains only the configuration, not credentials such as bot tokens or license keys.

No – a shared settings code contains only your configuration settings, but no sensitive credentials such as bot tokens or license keys. These sensitive values are automatically filtered out when sharing and are not shared. So you can share your settings code with other people without hesitation. The recipient can apply the configuration to his own license, but always remains dependent on his own credentials.

You have full control over which emails you receive from Densory at all times. In the account settings in the dashboard, you can specify which events you want to be notified about by email. Alternatively, you can use the unsubscribe link at the bottom of each email to unsubscribe directly from certain notifications. This way you keep your inbox clean and only receive the information that is really relevant to you.

Yes, Densory is a German platform and works according to German law and the requirements of the General Data Protection Regulation (GDPR). Privacy policy, terms and conditions and imprint can be accessed at any time via the legal area of the website — all details can be found under Privacy Policy. Personal data is processed exclusively for the performance of a contract or on the basis of your explicit consent. As a user, you have the right to information, correction and deletion of your data according to the GDPR — support or the contact named in the privacy policy will help you with this. We focus on transparency: What is stored, why and for how long is fully documented.

Densory stores the necessary Discord profile data for your account, which is transmitted when you log in OAuth(e.g. user ID, username), as well as your licenses and purchase or transaction history. This data is required for the operation of the dashboard and the provision of the purchased products. All purposes, storage periods and legal bases are fully documented in the privacy policy under Privacy Policy. We do not sell your data to third parties — it is only passed on to services that are technically necessary for operation.

No, Densory does not save your password. The entire login process runs through Discord-OAuth — you only enter your access data directly to Discord, not to Densory. We do not see or store your Discord password at any time. Not only is this method more secure than having your own password system, but it also means you don't have to remember another password. The security of your Discord account is up to you and Discord alone — it's best to activate two-factor authentication in your Discord account.

Sensitive access data such as bot tokens and API keys are stored encrypted at Densory and cannot be viewed by anyone in plain text. These values are used solely to run the specific product and are never revealed in logs, support tickets, or shared settings snapshots. When you share product settings with other users, sensitive values are automatically filtered out — so you only share the configuration, not your credentials. Densory license keys are also tied to your account and should be kept safe.

You can exercise your GDPR rights of access, correction and deletion at any time. To do this, contact Densory support in the dashboard or use the contact address listed in the privacy policy under Privacy Policy — there you will find the responsible data protection contact. Densory Verify customers also have access to GDPR self-service tools that allow them to manage the data of their own server members and delete it upon request. Requests will be processed according to the legal deadlines. Account deletion or comprehensive data deletion is also carried out via support or data protection contact.

Densory offers an optional AI chat assistant based on a third-party service. Since this provider may be based outside the EU, it is possible that your input may be processed in a third country. The use of the AI chat is explicitly based on consent — you decide for yourself whether to activate it. No data will be transmitted to the AI service without your consent. Complete information about the provider and data processing can be found in the privacy policy at Privacy Policy.

Densory only sets the technically necessary cookies for the operation of the platform — e.g. for session management after the Discord login. Cookies that go beyond this (e.g. for tracking or analysis) are only set with your explicit consent, which you control via the cookie or consent notice when you first visit the website. You can adjust or revoke your consent at any time. All cookie categories, providers and storage periods used are fully documented in the privacy policy under Privacy Policy.

Densory only shares data with third-party service providers that are technically necessary for the operation of the platform — these include, for example, Discord (for the OAuth login), payment providers for the processing of purchases (e.g. PayPal), e-mail services for order and system messages, and translation services. The complete and up-to-date list of all processors, including registered office and purpose, can be found in the privacy policy under Privacy Policy. Data is only passed on within the legally permissible framework — no more is transmitted than is necessary for the respective service. We do not sell user data.

Planned maintenance and important operational information are displayed directly in the dashboard and shop as prominent notification banners, so you are always informed before you want to configure or buy something. This way, you won't miss any relevant notes about platform work or temporary restrictions. Since the notification takes place directly in the platform, we recommend that you first look at the dashboard in case of unexpected problems to see if there is a current notice. For further questions, support is available via the dashboard.

All legal documents of Densory can be accessed at any time via the footer of the website: the privacy policy under Privacy Policy, the general terms and conditions under Terms and the imprint under Imprint. These documents contain complete information about the operator, data protection, contract conditions and your rights as a user. As a German company, we are legally obliged to publish all these documents and keep them up to date at all times. If you have any questions about a legal document, please contact support or use the contact details provided in the imprint.

The Developer Portal is the workplace of the Densory development team. There you create your own product — a Discord bot or a FiveM script — download a fully set up project workspace, develop locally, and resubmit new versions as a ZIP. Once uploaded, the rest of the chain runs automatically or via the Densory team: first automatic checks, then a review by a senior developer, then publication by Product Management. You don't have to worry about build servers, delivery, license checking, hosting, or translations — the platform takes care of that. The portal is part of the dashboard and only visible to team members with a developer role.

Densory is actively looking for developers and team members to build their own products and help advance the project. The way to get there is currently via a normal support ticket: open the support area in the dashboard, create a new ticket and select "Application" as the category. In it, briefly describe what you have built so far, what you prefer to work with (Discord bots, FiveM scripts or both) and how much time you would like to contribute. We will get back to you in the same ticket. The developer role cannot be unlocked by yourself — it is always assigned by a team member after we have talked to each other. A separate, automated application process is planned; until then, the ticket is the official way.

For Discord bots, you work in JavaScript on Node.js with discord.js; for FiveM scripts in Lua with the ESX and QBCore frameworks. You don't need any experience with our framework — the downloaded project workspace comes with a connection, sample code, and instructions in your dashboard language. More important than prior knowledge is that you commit to a fixed process: each version goes through automatic reviews and a review, and you incorporate change requests from the review before publishing. Your development environment is your own computer; for Discord bots, you create your own Discord application for testing.

The process is the same for each product and can be seen as progress in the portal at all times. You create a product, download the project workspace, develop locally against your developer license and upload the finished project folder as a ZIP — together with a changelog. After that, the platform takes over: automatic checks generate a test build, a senior developer reviews the submission, and product management publishes it. Only with the release do customer emails go out, hosted bots update themselves automatically and your changelog becomes public. Important to know: "Released" does not yet mean "live" — it means that the submission is waiting for the release.

Each submission goes through a fixed series of automatic checks before the human review. Among other things, it checks whether the product identifier matches the submission, whether your work status is based on the current framework version, whether only allowed dependencies are used in suitable versions, whether prohibited functions appear in the code, whether the product starts correctly in a test environment and whether an executable test build can be created from it. In FiveM scripts, the check of the resource manifest, the Lua syntax, forbidden Lua functions and a preliminary test of the security are added. Your code never runs in the Densory backend, but in isolation under your own user with limited rights. If a check fails, you get the result displayed in the portal, fix it locally and upload a new version.

After the automatic checks, your submission ends up in a queue that is processed by age — the oldest first. A senior developer looks at the submitted source code and changes and decides: approve, request changes, or reject. If changes are requested, you'll get a note with what needs to be adjusted, and then upload a new version. A rejection isn't an exclusion — you can submit a new version at any time. The actual release is done exclusively by Product Management. If you've proven to be reliable over a long period of time, you can be set to the "Trusted" level of trust, which eliminates the need for human review — except for the very first submission of a product. The automatic reviews are always running, even for Trusted developers.

The development team is structured in three levels: Junior Developer, Developer and Senior Developer. All three have access to the developer portal and can create, develop and submit their own products. Senior developers also check the submissions of the others, manage product assignments and set the trust level. The publication is up to Product Management. Roles are always assigned by a team member with team management authorization — there is no self-assignment and no application button. The role in the dashboard includes a suitable Discord role, which is automatically set. If you are starting out, you usually start as a junior developer; promotion is discussed in the team.

Yes. That's exactly what the Developer Portal is for: you create your own product, choose the type (Discord bot or FiveM script) and develop it under your own name as a product ID. Without a lead role, you can have up to three of your own products in development at the same time; IDs starting with "densory-" are reserved for the official products. Until release, the product remains in the "In Development" status and is invisible to customers. After testing, reviewing and releasing, it is delivered via the same infrastructure as any other Densory product — with license checking, automatic updates, optional hosting and dashboard settings. As far as cooperation and conditions are concerned, we talk individually; just write to us in the application ticket.